1. Home
  2. Cisco
  3. 500-920 DCITUC Exam Info
Status : RETIRED

Cisco Data Center Unified Computing Infrastructure Troubleshooting (500-920) Exam Questions

Are you gearing up to take the Cisco Data Center Unified Computing Infrastructure Troubleshooting 500-920 exam? Look no further! Our comprehensive page is designed to provide you with all the essential information you need to ace the exam with confidence. From the official syllabus to in-depth discussions, expected exam format, and sample questions, we've got you covered. Whether you are a seasoned professional looking to advance your skills or a newcomer aiming to break into the field, our resources are tailored to meet your needs. Dive in and start your journey towards becoming a certified expert in Cisco Data Center Unified Computing Infrastructure Troubleshooting.

image

Cisco 500-920 Exam Questions, Topics, Explanation and Discussion

Storage Area Networks (SANs) are critical infrastructure components in data center environments, providing high-speed, dedicated storage connectivity for enterprise systems. This objective focuses on troubleshooting complex SAN technologies, including Fibre Channel (FC), Fibre Channel over Ethernet (FCoE), zoning configurations, N_Port Virtualization (NPV), and N_Port ID Virtualization (NPIV). Understanding these technologies is essential for maintaining robust and efficient data center storage infrastructure, as they enable seamless, high-performance storage connectivity and optimize resource utilization.

The troubleshooting skills required for SAN technologies involve deep technical knowledge of network protocols, virtualization techniques, and interconnect configurations. Candidates must be able to diagnose connectivity issues, resolve zoning conflicts, understand port virtualization mechanisms, and implement effective troubleshooting strategies across different storage networking environments.

In the Cisco Data Center Unified Computing Infrastructure Troubleshooting exam (500-920), this objective is crucial as it tests candidates' advanced technical skills in managing complex storage networking scenarios. The topic directly aligns with the exam's focus on practical troubleshooting capabilities in enterprise data center environments.

Candidates can expect the following types of exam questions related to SAN troubleshooting:

  • Multiple-choice questions testing theoretical knowledge of FC, FCoE, and virtualization technologies
  • Scenario-based questions requiring diagnostic reasoning for complex SAN connectivity problems
  • Configuration troubleshooting scenarios involving zoning, NPV, and NPIV implementations
  • Diagnostic questions that assess understanding of port virtualization and storage networking protocols

The exam will require candidates to demonstrate:

  • Advanced technical understanding of SAN technologies
  • Ability to identify and resolve connectivity and configuration issues
  • Comprehensive knowledge of Fibre Channel and FCoE protocols
  • Practical troubleshooting skills in complex storage networking environments

To excel in this section, candidates should focus on hands-on experience with SAN technologies, in-depth study of Cisco documentation, and practical lab work simulating real-world troubleshooting scenarios. Practical experience with configuring and diagnosing SAN infrastructure will be crucial for success in this exam objective.

Ask Anything Related Or Contribute Your Thoughts
Taryn 21 hours ago
Objective 4 also covers best practices for documenting and reporting troubleshooting activities, ensuring a systematic approach to issue resolution and knowledge sharing within the IT team.
upvoted 0 times
...
Leonor 5 days ago
When it comes to virtual machine (VM) management, this objective teaches you how to identify and resolve VM-related issues, including performance degradation, resource contention, and configuration errors, to ensure efficient VM operations.
upvoted 0 times
...
Brandon 9 days ago
The exam presented a real-world scenario where a data center experienced high latency. I had to navigate through the troubleshooting process, considering factors like network topology, switching, and routing configurations. It was a comprehensive test of my problem-solving skills.
upvoted 0 times
...
Nancey 13 days ago
Hands-on practice is a must!
upvoted 0 times
...
Geoffrey 20 days ago
Objective 4 focuses on troubleshooting Cisco's Unified Computing System (UCS) infrastructure. This includes identifying and resolving issues with the UCS Manager, such as configuration errors and connectivity problems, to ensure optimal performance and uptime.
upvoted 0 times
...
Kattie 26 days ago
Feeling confident with diagnostics.
upvoted 0 times
...
Dortha 1 months ago
Zoning conflicts drive me crazy!
upvoted 0 times
...
Dudley 2 months ago
For network security, you'll learn to identify and mitigate security threats and vulnerabilities within the UCS infrastructure, ensuring data protection and maintaining a secure network environment.
upvoted 0 times
...
Lyla 2 months ago
Troubleshooting UCS performance involves analyzing and optimizing system performance, identifying bottlenecks, and implementing best practices to ensure efficient resource utilization and application performance.
upvoted 0 times
...
Gerald 3 months ago
I feel overwhelmed by NPIV.
upvoted 0 times
...
Asha 3 months ago
Scenario questions are challenging.
upvoted 0 times
...
Truman 3 months ago
Objective 4 also delves into storage troubleshooting, covering techniques to identify and resolve storage-related problems, such as LUN masking issues, performance bottlenecks, and connectivity failures, to maintain data integrity and accessibility.
upvoted 0 times
...
Ruth 3 months ago
I encountered a question related to security troubleshooting. The scenario involved investigating a potential security breach and identifying the source of the breach. I had to analyze logs, check for any unauthorized access, and implement security measures to prevent further breaches. It was a critical exam question, as security is a top priority in data center environments.
upvoted 0 times
...
Troy 3 months ago
The exam covers strategies for troubleshooting network connectivity within the UCS domain. This involves identifying and fixing issues with network interfaces, VLANs, and routing, to ensure seamless communication between components.
upvoted 0 times
...
Linwood 4 months ago
I was asked to identify and resolve an issue with the power management of a blade server. The question involved understanding the power supply modules, their redundancy, and the overall power distribution. I had to ensure that the server's power configuration was optimal and that any potential failures were addressed. It was a critical question, as power management is essential for the smooth operation of data center infrastructure.
upvoted 0 times
...
Tamekia 4 months ago
Fibre Channel concepts are tricky.
upvoted 0 times
...

Troubleshooting Fabric Extender (FEX) is a critical skill in Cisco Data Center Unified Computing Infrastructure management. FEX technology allows network administrators to extend the switching capabilities of Cisco Nexus switches by providing additional port density and simplified network architecture. In a data center environment, FEX acts as a line card for the parent switch, enabling more flexible and scalable network designs while reducing overall complexity.

The FEX troubleshooting process involves understanding the communication between the parent switch and the FEX, identifying potential connectivity issues, verifying configuration parameters, and diagnosing performance or operational problems. Administrators must be proficient in analyzing FEX operational states, interface status, and potential communication disruptions that could impact overall network performance.

In the Cisco Data Center Unified Computing Infrastructure Troubleshooting exam (500-920), the FEX troubleshooting objective is crucial as it tests candidates' practical skills in diagnosing and resolving complex network infrastructure challenges. This topic is directly aligned with real-world data center networking scenarios, ensuring that certified professionals can effectively manage and maintain Cisco data center environments.

Candidates can expect the following types of exam questions related to FEX troubleshooting:

  • Multiple-choice questions testing theoretical knowledge of FEX architecture and operational principles
  • Scenario-based questions requiring diagnostic reasoning and problem-solving skills
  • Configuration troubleshooting scenarios involving FEX connectivity and interface status
  • Command-line interface (CLI) interpretation questions
  • Diagnostic workflow questions that assess systematic troubleshooting approaches

The exam will require candidates to demonstrate advanced skills such as:

  • Understanding FEX operational states and modes
  • Identifying common FEX connectivity and configuration issues
  • Interpreting system logs and error messages
  • Applying appropriate troubleshooting methodologies
  • Recommending corrective actions for various FEX-related problems

Exam preparation should focus on hands-on experience with Cisco Nexus switches, in-depth knowledge of FEX technology, and practical troubleshooting techniques. Candidates are advised to study official Cisco documentation, practice with lab environments, and develop a systematic approach to diagnosing network infrastructure challenges.

Ask Anything Related Or Contribute Your Thoughts
Ardella 21 hours ago
The exam, 500-920, was a challenging yet exciting experience. One of the questions I encountered tested my knowledge of troubleshooting network connectivity issues. It presented a scenario where a data center's network was experiencing high latency, and I had to identify the root cause and propose a solution. I analyzed the given information, considering factors like network topology, device configurations, and potential bottlenecks. My answer involved a step-by-step approach, suggesting a thorough investigation of the network infrastructure to identify the source of the latency and proposing optimal solutions.
upvoted 0 times
...
Penney 9 days ago
Hands-on practice is key, I think.
upvoted 0 times
...
Lawrence 13 days ago
This topic revolves around identifying and resolving issues with Cisco UCS virtual machine management, including VM migration problems, resource allocation, and optimizing VM performance.
upvoted 0 times
...
Gaston 26 days ago
A practical task involved troubleshooting server issues. The question presented a scenario where a server was experiencing frequent crashes. I had to diagnose the problem and provide a resolution. My approach included checking server logs, examining hardware components, and verifying software configurations. I suggested a systematic troubleshooting process, ensuring a thorough investigation to identify the root cause and implement an effective solution.
upvoted 0 times
...
Dorethea 1 months ago
Objective 3 also covers troubleshooting Cisco UCS security, including identifying and rectifying security policy issues, access control problems, and maintaining a secure data center environment.
upvoted 0 times
...
Reynalda 2 months ago
I feel unprepared for the CLI questions.
upvoted 0 times
...
Joni 2 months ago
A multiple-choice question tested my knowledge of Cisco UCS Manager features. I had to choose the correct option to configure a specific feature, such as service profiles, vNICs, or vHBAs. This question required a deep understanding of the UCS Manager interface and its various configuration options.
upvoted 0 times
...
In 2 months ago
FEX troubleshooting is tough!
upvoted 0 times
...
Kasandra 2 months ago
One of the more challenging questions involved troubleshooting a performance issue on a virtual machine running on a Cisco UCS server. I had to analyze the VM's resource utilization, identify potential bottlenecks, and suggest optimizations. This question required a holistic understanding of virtualization technologies and their interaction with the underlying hardware.
upvoted 0 times
...
Anna 3 months ago
I encountered a question on troubleshooting Cisco UCS chassis-level issues. It required me to identify the steps to diagnose and resolve a problem with a failed fan module. I applied my knowledge of chassis maintenance and troubleshooting procedures to select the most appropriate actions, considering factors like hot-swappable components and system redundancy.
upvoted 0 times
...
Blondell 3 months ago
Here, you'll need to demonstrate your expertise in troubleshooting Cisco UCS storage, covering topics like LUN mapping, storage connectivity, and ensuring efficient data access for applications.
upvoted 0 times
...
Gianna 3 months ago
This section delves into troubleshooting Cisco UCS server hardware, including identifying and rectifying issues with CPUs, memory, and storage, ensuring optimal server performance.
upvoted 0 times
...
Karma 3 months ago
I hope I can manage the configuration issues.
upvoted 0 times
...
Corrinne 4 months ago
The exam also assessed my knowledge of data center design principles. I was asked to explain the key considerations when designing a scalable and efficient data center. My answer covered aspects like modular architecture, redundancy, and energy efficiency. I emphasized the importance of a well-planned design, considering factors like workload requirements, future growth, and environmental sustainability, to create a robust and flexible data center infrastructure.
upvoted 0 times
...
Desmond 4 months ago
The exam evaluates your ability to troubleshoot Cisco UCS networking, encompassing issues with VLANs, virtual networks, and ensuring proper network connectivity for efficient data center operations.
upvoted 0 times
...

Troubleshooting data center unified computing is a critical skill that involves diagnosing and resolving complex issues within integrated computing infrastructure environments. This objective focuses on identifying, analyzing, and solving problems related to Cisco Unified Computing System (UCS) components, including server hardware, virtualization platforms, network interconnects, and management systems. Professionals must develop a comprehensive understanding of the interconnected nature of data center technologies and the potential failure points that can disrupt system performance and reliability.

The troubleshooting process requires a systematic approach that combines technical knowledge, diagnostic tools, and problem-solving skills. Candidates must be prepared to investigate issues across multiple layers of the data center infrastructure, including hardware components, software configurations, network connectivity, and virtualization platforms. This involves understanding the intricate relationships between servers, storage, networking, and management systems within a unified computing environment.

In the Cisco Data Center Unified Computing Infrastructure Troubleshooting exam (500-920), this objective is crucial as it directly tests a candidate's practical skills in identifying and resolving complex infrastructure challenges. The topic aligns closely with the exam syllabus by evaluating the candidate's ability to:

  • Diagnose hardware and software-related issues in UCS environments
  • Utilize Cisco diagnostic and troubleshooting tools
  • Analyze system logs and performance metrics
  • Implement effective problem-resolution strategies

Candidates can expect a variety of question types that assess their troubleshooting capabilities, including:

  • Multiple-choice scenario-based questions that present complex infrastructure problems
  • Diagnostic scenarios requiring root cause analysis
  • Practical troubleshooting workflow identification questions
  • Technical problem-solving challenges that test system-level understanding

The exam will require candidates to demonstrate advanced skills such as:

  • Deep technical knowledge of Cisco UCS architecture
  • Advanced troubleshooting methodologies
  • Ability to interpret complex system logs and diagnostic information
  • Strategic problem-resolution thinking

To excel in this section, candidates should focus on hands-on experience, comprehensive study of Cisco UCS technologies, and practical troubleshooting scenarios. Practical lab experience and simulated troubleshooting exercises will be crucial in developing the necessary skills to successfully navigate this challenging exam objective.

Ask Anything Related Or Contribute Your Thoughts
Cheryl 21 hours ago
Agreed! So many layers to consider.
upvoted 0 times
...
Shenika 5 days ago
When asked about network security, I highlighted the importance of access control lists (ACLs) and firewall configurations. I explained how these measures ensure data integrity and prevent unauthorized access, a critical aspect of data center security.
upvoted 0 times
...
Herman 13 days ago
The exam concluded with a comprehensive case study. I had to apply my knowledge and skills to troubleshoot and resolve a critical issue affecting the entire data center infrastructure. This involved analyzing network logs, server performance data, and storage system metrics. My ability to correlate information from various sources and my experience with Cisco's data center technologies enabled me to propose a holistic solution.
upvoted 0 times
...
Rolande 19 days ago
System logs can be confusing.
upvoted 0 times
...
Cordelia 28 days ago
Virtualization troubleshooting addresses problems with virtual machines, hypervisors, and virtualization platforms. It includes resolving VM performance issues, resource allocation problems, and virtual network connectivity challenges.
upvoted 0 times
...
Nieves 1 months ago
As I sat down for the 500-920 exam, I was determined to showcase my expertise in data center unified computing. The first question caught me off guard, asking about troubleshooting a high CPU utilization issue. I carefully analyzed the symptoms and suggested a step-by-step process to identify the root cause, a skill I honed during my preparation.
upvoted 0 times
...
Patrick 1 months ago
Network redundancy and high availability troubleshooting focuses on maintaining network reliability by resolving issues with redundant components, failover mechanisms, and load balancing. Technicians ensure seamless network operations and minimize downtime through effective troubleshooting.
upvoted 0 times
...
Carole 1 months ago
A practical question required me to design a high-availability architecture. I presented a well-thought-out plan, incorporating redundancy, load balancing, and failover mechanisms, ensuring the data center's resilience and reliability.
upvoted 0 times
...
Willow 2 months ago
One of the questions focused on advanced troubleshooting techniques for Cisco UCS servers. I was asked to describe the steps to isolate and resolve a specific server performance issue. Drawing from my understanding of server architecture and monitoring tools, I provided a systematic approach to identify the problematic component and implement the necessary fixes.
upvoted 0 times
...
Fatima 2 months ago
Storage infrastructure troubleshooting involves resolving storage-related problems, such as disk failures, RAID configuration issues, and storage connectivity problems. It requires expertise in storage protocols, array management, and data recovery techniques.
upvoted 0 times
...
Katlyn 3 months ago
In the exam, I was asked to troubleshoot a storage connectivity issue between Cisco UCS servers and a storage array. The question required me to analyze the storage network topology, identify potential bottlenecks, and propose improvements. My expertise in storage protocols and Cisco's storage solutions, such as Cisco MDS, enabled me to provide a comprehensive solution.
upvoted 0 times
...
Kris 4 months ago
UCS troubleshooting is tough!
upvoted 0 times
...
Jerry 4 months ago
I encountered a challenging scenario in the exam where I had to troubleshoot a complex issue with the Cisco Unified Computing System (UCS) fabric interconnect. The question required me to identify the root cause of a connectivity problem and propose a solution. I carefully analyzed the network topology and utilized my knowledge of UCS fabric technologies to diagnose the issue.
upvoted 0 times
...
Malika 4 months ago
Server hardware troubleshooting focuses on diagnosing and fixing issues with servers, including memory, storage, and processor problems. Technicians use diagnostic tools and procedures to identify and rectify hardware failures, ensuring server reliability.
upvoted 0 times
...

Troubleshooting virtualization solutions is a critical skill in modern data center infrastructure, focusing on identifying, diagnosing, and resolving complex issues within virtualized environments. This objective covers the comprehensive analysis of virtualization platforms, including VMware vSphere, Cisco UCS, and other hypervisor technologies, emphasizing the ability to systematically investigate performance bottlenecks, connectivity problems, resource allocation challenges, and configuration inconsistencies.

The virtualization troubleshooting domain requires a deep understanding of interconnected systems, including compute, network, and storage components that collectively support virtual infrastructure. Professionals must be adept at using diagnostic tools, analyzing log files, understanding performance metrics, and implementing strategic troubleshooting methodologies to maintain optimal virtualization ecosystem functionality.

In the Cisco Data Center Unified Computing Infrastructure Troubleshooting exam (500-920), the virtualization troubleshooting objective is crucial as it validates a candidate's practical skills in resolving real-world virtualization challenges. This topic directly aligns with the exam's core competency of demonstrating advanced technical troubleshooting capabilities in complex data center environments.

Candidates can expect the following types of exam questions related to virtualization solutions troubleshooting:

  • Multiple-choice scenario-based questions presenting complex virtualization infrastructure problems
  • Diagnostic questions requiring identification of root cause issues in virtual machine performance
  • Scenario-based questions testing troubleshooting workflow and systematic problem-resolution approaches
  • Technical analysis questions involving log file interpretation and performance metric evaluation

The exam will assess candidates' skills across several key competency levels:

  • Intermediate to advanced troubleshooting knowledge
  • Understanding of virtualization platform architectures
  • Ability to diagnose complex interconnected system issues
  • Proficiency in using diagnostic and monitoring tools
  • Strategic problem-solving and root cause analysis capabilities

Successful preparation requires hands-on experience with virtualization platforms, deep technical knowledge of infrastructure components, and a methodical approach to diagnosing and resolving complex technical challenges in data center environments.

Ask Anything Related Or Contribute Your Thoughts
Margo 5 days ago
Scenario questions stress me out.
upvoted 0 times
...
Maile 9 days ago
Objective 1: Troubleshooting network connectivity issues in Cisco UCS requires knowledge of troubleshooting tools, network diagnostics, and best practices for identifying and resolving problems.
upvoted 0 times
...
Paris 19 days ago
Objective 1 also included a practical task where we had to simulate fixing a UCS server's performance issue. I was pleased to see my hands-on experience pay off, as I confidently selected the steps to optimize the server's resource allocation.
upvoted 0 times
...
Arthur 1 months ago
Log files are a nightmare to analyze.
upvoted 0 times
...
Loren 2 months ago
Objective 1: Optimizing server performance involves understanding CPU, memory, and storage utilization. Techniques like resource allocation, workload balancing, and performance monitoring are crucial.
upvoted 0 times
...
Vallie 2 months ago
Hands-on practice is key for me.
upvoted 0 times
...
Paz 2 months ago
Lastly, the exam assessed my understanding of Cisco UCS Manager. I was asked to describe the process of upgrading the firmware on a Cisco UCS server. I outlined the steps, emphasizing the importance of proper backup and validation procedures to ensure a smooth and successful firmware upgrade without disrupting the server's operation.
upvoted 0 times
...
Bronwyn 2 months ago
I need to improve my diagnostic skills.
upvoted 0 times
...
Arlene 3 months ago
I love the challenge, though!
upvoted 0 times
...
Lenna 3 months ago
The exam included a practical task related to network connectivity. I was given a network diagram and asked to troubleshoot a connectivity issue between two data centers. By analyzing the diagram and understanding the network infrastructure, I was able to identify a misconfigured router as the culprit and suggested the necessary configuration changes to restore connectivity.
upvoted 0 times
...
Cecil 4 months ago
Understanding architectures is crucial.
upvoted 0 times
...
Solange 4 months ago
Objective 1: Cisco UCS Fabric Interconnects play a vital role. Candidates should know about their configuration, management, and troubleshooting, including interconnect modes and port channels.
upvoted 0 times
...