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Master Cisco Renewals Manager 700-805: Your Gateway to Success

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Question 1

Which two actions can a partner or customer perform within CCW-R? (Choose two.)


Correct : C, D

According to the CCW-R User Guide5, some of the actions that a partner or customer can perform within CCW-R are:

Change Customer Address: This allows the user to update the customer address information for a quote or an order.

View and Manage their Contracts: This allows the user to view their contract details, status, expiration date, product coverage, etc., as well as request a quote or renew their contracts.


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Question 2

How does Cisco define AT R?


Correct : A

A) Contracts/subscriptions that are available to renew.

Comprehensive and Detailed Explanation: According to the Cisco website1, ATR stands for Available To Renew, which is defined as:

Contracts/subscriptions that are available to renew within a defined time period (usually 90, 180, or 365 days)

A key metric for measuring the renewal opportunity and performance

A report that shows the contract details, status, expiration date, product coverage, etc.


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Question 3

Which three financial metrics are critical in renewing subscriptions? (Choose three.)


Correct : B, D, E


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Question 4

What support should an RM take from the CSM?


Correct : B

Communicate value and the impact of Cisco solutions to the customer

Help the customer achieve their desired outcomes and realize the full potential of their investment

Provide feedback and insights on customer health, satisfaction, and adoption


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Question 5

What is the primary customer value of the Cisco Services Portfolio?


Correct : B

The primary customer value of the Cisco Services Portfolio is that it offers services packages tailored to specific customer needs. The Cisco Services Portfolio is a comprehensive set of services that help customers achieve their IT vision and strategy, optimize their IT operations, and accelerate their business outcomes. The Cisco Services Portfolio includes four types of services: Support, Advisory, Optimization, and Training. Each type of service provides different levels of value and benefits to customers, depending on their needs and goals. Customers can choose the services that best suit their situation, budget, and expectations, and customize them to their specific use cases and scenarios.The Cisco Services Portfolio enables customers to get the most out of their Cisco products and solutions, as well as address their challenges and opportunities in a flexible and effective way.


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Total 52 questions