Master Cisco Renewals Manager 700-805: Your Gateway to Success
Which two actions can a partner or customer perform within CCW-R? (Choose two.)
Correct : C, D
Change Customer Address: This allows the user to update the customer address information for a quote or an order.
View and Manage their Contracts: This allows the user to view their contract details, status, expiration date, product coverage, etc., as well as request a quote or renew their contracts.
Start a Discussions
How does Cisco define AT R?
Correct : A
A) Contracts/subscriptions that are available to renew.
Contracts/subscriptions that are available to renew within a defined time period (usually 90, 180, or 365 days)
A key metric for measuring the renewal opportunity and performance
A report that shows the contract details, status, expiration date, product coverage, etc.
Start a Discussions
Which three financial metrics are critical in renewing subscriptions? (Choose three.)
Correct : B, D, E
Start a Discussions
What support should an RM take from the CSM?
Correct : B
Communicate value and the impact of Cisco solutions to the customer
Help the customer achieve their desired outcomes and realize the full potential of their investment
Provide feedback and insights on customer health, satisfaction, and adoption
Start a Discussions
Start a Discussions
Total 52 questions