Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 (AB-210) Exam Questions
Build Your Career Foundation with Microsoft Dynamics 365 Certification
The Microsoft AB-210 exam is designed for professionals who want to improve their skills in Accelerating Sales Pipelines with AI in Dynamics 365 technology. This Intermediate certification checks your understanding of the main concepts, tools, and best practices. It also tests your ability to use in real work situations.
The Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 certification can be a valuable step toward building a strong foundation for your IT career. It helps employers recognize your abilities and gives you a better chance of finding new job opportunities. This certification also helps you stay up-to-date with the latest Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 exam technologies, tools, and industry standards.
Why Become Microsoft Dynamics 365 Certified?
Stand Out to Hiring Managers
The Microsoft AB-210 certification exam can help demonstrate your knowledge and skills, giving hiring managers a clearer view of your professional capabilities.
Build a Case for Promotions
The Microsoft AB-210 certification can help you demonstrate your skills, strengthen your professional profile, and prepare for new career opportunities.
Higher Job Security
A Accelerating Sales Pipelines with AI in Dynamics 365 credential raises your value, commands higher pay, and makes you hard to replace.
Networking Opportunities
Connect with skilled Accelerating Sales Pipelines with AI in Dynamics 365 professionals in a network that solves problems, shares knowledge, and drives your growth.
Microsoft AB-210 Exam Domains & Weightage
Microsoft AB-210 Exam Details (Official)
| Vendor | Microsoft |
| Exam Code | AB-210 |
| Exam Name | Accelerating Sales Pipelines with AI in Dynamics 365 |
| Certification | Microsoft Dynamics 365 |
| Expected Questions in Actual Exam | 60 |
| Exam Duration | 120 Minutes |
Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 Exam Objectives
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1
1.0 Configure Dynamics 365 Sales core features for AI (15-20%)
- 1.1Configure Sales
- 1.2Evaluate prerequisites for deploying Sales
- 1.3Configure mailboxes
- 1.4Set up and configure business process flows
- 1.5Configure the timeline
- 1.6Evaluate options for importing and exporting data
- 1.7Examine the Sales security model
- 1.8Configure Microsoft 365 functionality, including Microsoft Teams, SharePoint, Outlook, and OneDrive
- 1.9Create and manage the product catalog
- 1.10Configure products and product families
- 1.11Create and manage price lists, including currencies
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2
2.0 Optimize AI-driven sales (20-25%)
- 2.1Design an AI-first sales strategy
- 2.2Augment seller workflows by using Copilot and agents
- 2.3Design the sales data model in Dataverse
- 2.4Evaluate options for reporting and visualization
- 2.5Differentiate features in Sales plans
- 2.6Prepare to deploy agents
- 2.7Configure prerequisites for deploying agents
- 2.8Configure capacity, billing, and credits
- 2.9Configure AI-powered intelligence and insights features
- 2.10Configure the Sales accelerator
- 2.11Configure work assignment and distribution
- 2.12Set up conversational intelligence
- 2.13Configure predictive scoring
- 2.14Set up relationship intelligence
- 2.15Configure Copilot features, including record summarization
- 2.16Configure and use forecasts to help improve sales performance
- 2.17Set up goals and goal metrics
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3
3.0 Qualify and prioritize leads by using AI (15-20%)
- 3.1Generate and nurture leads
- 3.2Configure the lead and opportunity experience
- 3.3Fine-tune the predictive scoring model
- 3.4Automate lead qualification by using the Sales Qualification Agent
- 3.5Evaluate use cases for Research-only mode configuration versus Research and engage mode configuration
- 3.6Configure the Sales Qualification Agent
- 3.7Interpret the actions of the Sales Qualification Agent
- 3.8Monitor the Sales Qualification Agent
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4
4.0 Develop deals by using intelligent opportunity research (25-30%)
- 4.1Optimize opportunity management
- 4.2Coordinate opportunity management with the Sales Close Agent
- 4.3Add Opportunity Products, and configure pricing
- 4.4Configure the opportunity pipeline view
- 4.5Set up and configure the Sales Opportunity Agent
- 4.6Automate deal closing by using the Sales Close Agent
- 4.7Set up and configure the Sales Close Agent
- 4.8Interpret the actions of the Sales Close Agent
- 4.9Monitor the Sales Close Agent
- 4.10Collaborate with the Sales Close Agent
- 4.11Gather intelligence on sales deals by using the Sales Research Agent
- 4.12Evaluate use cases for the Sales Research Agent
- 4.13Configure the Sales Research Agent
- 4.14Analyze sales performance by using research canvas
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5
5.0 Extend and enhance Sales (10-15%)
- 5.1Configure supporting apps and services
- 5.2Deploy and configure the Sales mobile app
- 5.3Set up Teams calling
- 5.4Configure an SMS channel
- 5.5Expand the sales footprint by using Microsoft Power Platform
- 5.6Create Power Automate flows
- 5.7Embed Power Apps components and controls
- 5.8Embed Power BI reports
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