Salesforce B2C Commerce Developer with SFRA Exam Preparation

The Overview of B2C Commerce is a fundamental topic in the Salesforce B2C Commerce Developer certification. It covers the core concepts, architecture, and key components of the B2C Commerce platform. This includes understanding the multi-tenant architecture, the role of Business Manager, and the various environments (development, staging, and production). Candidates should be familiar with the storefront reference architecture (SFRA), its benefits, and how it relates to cartridges and controllers. Additionally, this topic encompasses the basics of site design, including templates, content assets, and the content management system (CMS).

This topic is crucial to the overall exam as it lays the foundation for more advanced concepts and development practices within the B2C Commerce platform. Understanding the platform's architecture and core components is essential for developers to effectively create and maintain e-commerce solutions. The Overview of B2C Commerce relates directly to other exam topics such as storefront development, integration, and customization, making it a cornerstone of the certification.

Candidates can expect various types of questions on this topic in the actual exam:

• Multiple-choice questions testing knowledge of key terms and concepts (e.g., identifying components of the B2C Commerce architecture)
• Scenario-based questions that require applying understanding of the platform's structure to solve real-world problems
• True/False questions to assess comprehension of platform capabilities and limitations
• Matching questions to connect different components of the B2C Commerce ecosystem

The depth of knowledge required for these questions will range from basic recall of facts to more complex analysis and application of concepts. Candidates should be prepared to demonstrate a thorough understanding of the B2C Commerce platform's structure and functionality.

The "Getting Started" topic for the B2C Commerce Developer with SFRA exam (CCD-102) covers the fundamental concepts and initial steps required to begin developing on the Salesforce B2C Commerce platform using the Storefront Reference Architecture (SFRA). This includes understanding the B2C Commerce architecture, setting up the development environment, and familiarizing oneself with key tools and technologies. Candidates should be well-versed in the SFRA folder structure, configuration files, and the basics of working with controllers, models, and views. Additionally, this topic may cover version control systems like Git, as well as the process of setting up and using sandboxes for development and testing purposes.

This topic is crucial to the overall exam as it forms the foundation for all subsequent development work on the B2C Commerce platform. Understanding these basics is essential for successfully implementing more advanced features and customizations. The "Getting Started" section typically appears at the beginning of the study guide, emphasizing its importance as a prerequisite for mastering other exam topics. Proficiency in this area demonstrates a candidate's ability to navigate the B2C Commerce development environment and utilize the SFRA framework effectively.

Candidates can expect a variety of question types on this topic in the actual exam:

• Multiple-choice questions testing knowledge of SFRA folder structure and file purposes
• Scenario-based questions asking candidates to identify the correct steps to set up a development environment or initialize a project
• True/False questions about B2C Commerce architecture and SFRA principles
• Fill-in-the-blank questions related to configuration file settings or command-line instructions
• Matching questions connecting development tools with their primary functions

The depth of knowledge required for these questions will typically be at the comprehension and application levels, focusing on practical understanding rather than mere memorization of facts.

Cartridges are a fundamental concept in Salesforce B2C Commerce development. They are modular, reusable components that contain the code, logic, and assets required for specific functionalities within a storefront. Cartridges follow a specific directory structure and can include controllers, models, scripts, templates, and static resources. The cartridge stack determines the order in which cartridges are executed, allowing for easy customization and extension of functionality without modifying core code. SFRA (Storefront Reference Architecture) itself is built on a cartridge-based architecture, promoting best practices for scalable and maintainable e-commerce applications.

Understanding cartridges is crucial for the B2C Commerce Developer with SFRA certification exam (CCD-102) as it forms the foundation of SFRA development. This topic is integral to the overall exam content, as it relates to key areas such as storefront customization, code organization, and application architecture. Candidates must demonstrate proficiency in working with cartridges to effectively develop and maintain SFRA-based storefronts.

For the CCD-102 exam, candidates can expect various types of questions related to cartridges:

• Multiple-choice questions testing knowledge of cartridge structure, naming conventions, and best practices
• Scenario-based questions asking candidates to determine the appropriate cartridge stack for specific customization requirements
• Code snippet analysis questions to identify correct implementation of cartridge-based functionality
• Questions on troubleshooting common issues related to cartridge conflicts or improper cartridge configuration

Candidates should be prepared to demonstrate a deep understanding of cartridge concepts, their role in SFRA, and how to effectively utilize them in B2C Commerce development scenarios.

Controllers are a crucial component of the Model-View-Controller (MVC) architecture in Salesforce B2C Commerce. They act as intermediaries between the model (data) and the view (user interface), handling user requests and managing the flow of data. In SFRA (Storefront Reference Architecture), controllers are JavaScript files that define route definitions and contain functions to process requests, interact with the business logic, and prepare data for rendering. Controllers in SFRA are organized into modules, each responsible for specific functionalities such as product handling, cart management, or checkout processes.

Understanding controllers is essential for the B2C Commerce Developer with SFRA certification exam as they form the backbone of the application's logic and routing. This topic is closely related to other key areas in the exam, such as SFRA architecture, custom route creation, and integration with business manager functionality. Proficiency in working with controllers demonstrates a developer's ability to implement and customize e-commerce functionality within the SFRA framework.

Candidates can expect various types of questions related to controllers in the CCD-102 exam:

• Multiple-choice questions testing knowledge of controller structure, naming conventions, and basic functionality
• Scenario-based questions requiring candidates to identify appropriate controller methods for specific use cases
• Code snippet analysis questions, where candidates need to identify errors or suggest improvements in controller implementations
• Conceptual questions about the role of controllers in the MVC architecture and their interaction with other SFRA components

The depth of knowledge required will range from basic understanding of controller concepts to the ability to implement custom controllers and modify existing ones to meet specific business requirements. Candidates should be prepared to demonstrate their understanding of how controllers integrate with other aspects of SFRA development.

Models in Salesforce B2C Commerce are JavaScript objects that represent and manage data for various entities within the platform. They are crucial components of the Model-View-Controller (MVC) architecture used in SFRA (Storefront Reference Architecture). Models encapsulate business logic, data retrieval, and manipulation operations, providing a clean separation between data handling and presentation layers. Key sub-topics include custom object models, product models, category models, and order models. Understanding how to create, extend, and utilize these models is essential for developing robust and scalable e-commerce applications on the B2C Commerce platform.

The topic of Models is fundamental to the B2C Commerce Developer with SFRA certification exam (CCD-102). It forms a core part of the SFRA framework and is closely related to other exam topics such as Controllers, Views, and Data Access. Proficiency in working with models is crucial for implementing business logic, managing data flow, and creating custom functionality within B2C Commerce applications. This topic is integral to the overall exam as it tests a candidate's ability to design and develop efficient, maintainable, and scalable e-commerce solutions using SFRA best practices.

Candidates can expect a variety of question types related to Models in the CCD-102 exam:

• Multiple-choice questions testing knowledge of model types, their properties, and methods
• Scenario-based questions requiring candidates to identify appropriate model usage in given situations
• Code snippet analysis questions to evaluate understanding of model implementation and extension
• Short answer questions on best practices for working with models in SFRA
• Practical problem-solving questions involving model creation, modification, or troubleshooting

The depth of knowledge required will range from basic understanding of model concepts to advanced application of models in complex e-commerce scenarios. Candidates should be prepared to demonstrate their ability to work with various model types, extend existing models, and create custom models to meet specific business requirements.

ISML (Isomorphic Server Markup Language) is a templating language used in Salesforce B2C Commerce to create dynamic web pages. It allows developers to embed server-side logic within HTML templates, enabling the creation of reusable and modular components. ISML supports various features such as including other templates, conditional rendering, loops, and accessing server-side objects. It also provides built-in tags and functions for common e-commerce operations, such as displaying product information, handling forms, and managing customer sessions.

ISML is a crucial component of the B2C Commerce Developer with SFRA certification exam as it forms the foundation for creating the presentation layer of e-commerce websites. Understanding ISML is essential for implementing custom functionality, creating responsive designs, and integrating with other Salesforce B2C Commerce features. The topic is closely related to other exam areas such as controllers, models, and the overall SFRA (Storefront Reference Architecture) framework.

Candidates can expect various types of questions related to ISML in the CCD-102 exam:

• Multiple-choice questions testing knowledge of ISML syntax, tags, and functions
• Scenario-based questions requiring candidates to identify the correct ISML code snippet to achieve a specific functionality
• Code analysis questions where candidates need to spot errors or suggest improvements in given ISML templates
• Questions on best practices for organizing and structuring ISML templates within the SFRA framework
• Integration-focused questions that test the ability to combine ISML with controllers and other B2C Commerce components

Content Slots are a crucial feature in Salesforce B2C Commerce that allow for dynamic content placement on storefront pages. They provide a flexible way to manage and display content across different areas of a website. Content slots can be populated with various types of content, such as product recommendations, promotional banners, or custom HTML. They are typically managed through the Business Manager interface and can be configured to display different content based on factors like customer segments, campaigns, or specific page contexts. Content slots work in conjunction with content assets and can be rendered using ISML templates, making them a powerful tool for creating personalized and context-aware shopping experiences.

In the context of the B2C Commerce Developer with SFRA certification exam (CCD-102), understanding Content Slots is essential as it relates to several key areas of the curriculum. This topic falls under the broader categories of "Site Design" and "Page Designer," which are significant components of the exam. Proficiency in working with Content Slots demonstrates a developer's ability to implement dynamic and personalized content strategies, a critical skill for creating effective e-commerce solutions using the Salesforce Commerce Cloud platform.

Candidates can expect various types of questions related to Content Slots in the CCD-102 exam:

• Multiple-choice questions testing knowledge of Content Slot concepts, configuration options, and best practices.
• Scenario-based questions that require candidates to determine the appropriate use of Content Slots in specific storefront design situations.
• Code-based questions that may involve identifying or writing ISML markup to render Content Slots correctly.
• Questions about integrating Content Slots with other features like Page Designer or Experience Management.
• Troubleshooting scenarios where candidates need to identify issues related to Content Slot implementation or performance.

The depth of knowledge required will range from basic understanding of Content Slot concepts to more advanced applications, including performance considerations and integration with other B2C Commerce features.

Page Designer is a drag-and-drop tool in Salesforce B2C Commerce that allows merchants and developers to create and manage content-rich, responsive storefront pages without writing code. It provides a library of out-of-the-box components and layouts that can be easily customized and extended. Page Designer uses a grid system to organize content and ensures that pages are responsive across different devices. It also integrates with other B2C Commerce features such as Content Assets, Content Slots, and Experience Management, allowing for dynamic and personalized content delivery.

This topic is crucial for the B2C Commerce Developer with SFRA certification exam as it represents a significant part of the storefront development process. Understanding Page Designer is essential for creating engaging and responsive user interfaces, which is a key aspect of B2C Commerce development. The exam will likely test candidates' knowledge of how to work with Page Designer, customize components, and integrate it with other B2C Commerce features to create effective storefront experiences.

Candidates can expect the following types of questions related to Page Designer in the CCD-102 exam:

• Multiple-choice questions testing knowledge of Page Designer concepts, components, and integration with other B2C Commerce features
• Scenario-based questions asking candidates to identify the best approach for creating or modifying storefront pages using Page Designer
• Questions about customizing and extending Page Designer components and layouts
• Questions on how to integrate Page Designer with Content Assets, Content Slots, and Experience Management
• Questions on best practices for creating responsive designs using Page Designer's grid system

The depth of knowledge required will range from basic understanding of Page Designer concepts to more advanced topics such as component customization and integration with other B2C Commerce features. Candidates should be prepared to demonstrate their ability to apply Page Designer knowledge in practical scenarios.

The Forms Framework in Salesforce B2C Commerce is a crucial component for creating and managing web forms within the SFRA (Storefront Reference Architecture). It provides a structured approach to handling form submissions, validations, and error handling. The framework includes form definitions, custom form processors, and client-side validation capabilities. Developers can create form definitions using JavaScript objects, specifying form fields, validation rules, and submission actions. The framework also supports server-side processing and validation, allowing for complex business logic to be applied to form submissions.

This topic is essential to the B2C Commerce Developer with SFRA certification exam as it relates directly to the development of interactive elements on e-commerce storefronts. Understanding the Forms Framework is crucial for creating user-friendly and secure forms for various purposes, such as user registration, product reviews, and contact forms. It ties into broader concepts of front-end development, server-side processing, and data validation within the SFRA ecosystem.

Candidates can expect the following types of questions regarding the Forms Framework:

• Multiple-choice questions testing knowledge of form definition structure and properties
• Scenario-based questions asking candidates to identify the correct approach for implementing specific form functionalities
• Code snippet analysis questions, where candidates need to spot errors or suggest improvements in form-related code
• Questions about integrating forms with other SFRA components and controllers
• Problem-solving questions related to form validation and error handling techniques

The depth of knowledge required will range from basic understanding of form creation to more advanced concepts like custom form processors and complex validation scenarios. Candidates should be prepared to demonstrate their ability to implement and troubleshoot forms within the SFRA context.

Hooks are a crucial concept in Salesforce B2C Commerce development using SFRA (Storefront Reference Architecture). They provide a way to extend and customize the functionality of the platform without modifying the core code. Hooks are predefined extension points in the SFRA codebase where developers can inject custom logic or modify existing behavior. There are different types of hooks, including route hooks, controller hooks, and template hooks. Route hooks allow developers to intercept and modify requests before they reach the controller, while controller hooks enable the addition of custom logic before or after specific controller functions. Template hooks provide a way to inject custom content into specific areas of the storefront templates.

The topic of Hooks is essential to the B2C Commerce Developer with SFRA certification exam (CCD-102) as it forms a fundamental part of SFRA development. Understanding hooks is crucial for customizing and extending the functionality of B2C Commerce storefronts. This topic relates closely to other exam areas such as SFRA architecture, controllers, and templates. Proficiency in using hooks demonstrates a developer's ability to create flexible and maintainable customizations while adhering to best practices in B2C Commerce development.

Candidates can expect various types of questions related to Hooks in the CCD-102 exam:

• Multiple-choice questions testing knowledge of different hook types and their purposes
• Scenario-based questions asking candidates to identify the appropriate hook to use for a given customization requirement
• Code snippet questions where candidates need to identify or complete the correct syntax for implementing a specific hook
• Conceptual questions about the benefits and best practices of using hooks in SFRA development

The exam may also include questions that require candidates to demonstrate their understanding of how hooks interact with other SFRA components and the overall architecture of B2C Commerce storefronts.

The Open Commerce API (OCAPI) is a RESTful web service API that allows developers to interact with Salesforce B2C Commerce data and business logic. It provides a standardized way to access and manipulate various aspects of the commerce platform, including products, categories, customers, orders, and more. OCAPI consists of two main APIs: the Shop API, which is designed for storefront applications, and the Data API, which is used for back-office operations and integrations. Developers can use OCAPI to create custom applications, integrate with third-party systems, and extend the functionality of B2C Commerce sites.

OCAPI is a crucial topic in the B2C Commerce Developer with SFRA certification exam (CCD-102) as it represents a fundamental aspect of extending and integrating B2C Commerce platforms. Understanding OCAPI is essential for developers who need to create custom applications or integrate external systems with B2C Commerce. This topic aligns with the exam's focus on API usage, integration capabilities, and overall platform extensibility. Candidates should be familiar with both the Shop API and Data API, as well as the authentication mechanisms and best practices for working with OCAPI.

In the actual exam, candidates can expect various types of questions related to OCAPI:

• Multiple-choice questions testing knowledge of OCAPI concepts, endpoints, and authentication methods
• Scenario-based questions requiring candidates to identify the appropriate OCAPI calls for specific use cases
• Code snippet analysis questions where candidates need to identify errors or complete missing parts of OCAPI requests
• Questions about OCAPI best practices, rate limiting, and security considerations
• Comparative questions asking candidates to distinguish between Shop API and Data API use cases

Candidates should be prepared to demonstrate a thorough understanding of OCAPI functionality, implementation details, and real-world applications within the B2C Commerce ecosystem.

Jobs in Salesforce B2C Commerce are automated processes that run on a schedule or can be triggered manually. They are used to perform various tasks such as data imports, exports, inventory updates, order processing, and system maintenance. Jobs can be configured to run at specific times, intervals, or based on certain conditions. They play a crucial role in maintaining data consistency, automating routine tasks, and ensuring smooth operations of the e-commerce platform. Some common types of jobs include full and incremental product imports, inventory updates, order export, and site archive creation.

Understanding Jobs is essential for the B2C Commerce Developer with SFRA certification exam as it forms a significant part of the platform's functionality. This topic relates to the overall exam by demonstrating a developer's ability to manage and optimize the e-commerce platform's operations. It ties into other important areas such as data management, system integration, and performance optimization. Proficiency in Jobs showcases a developer's capability to create efficient, scalable, and maintainable e-commerce solutions using the Salesforce B2C Commerce platform.

Candidates can expect the following types of questions regarding Jobs in the CCD-102 exam:

• Multiple-choice questions testing knowledge of different job types and their purposes
• Scenario-based questions asking candidates to identify the appropriate job type for a given business requirement
• Questions on job scheduling and configuration options
• Code-based questions requiring candidates to interpret or complete job-related scripts
• Questions on troubleshooting common job-related issues and best practices for job management

The depth of knowledge required will range from basic understanding of job concepts to more advanced topics such as custom job creation and optimization. Candidates should be prepared to demonstrate their ability to apply job-related knowledge in practical scenarios encountered in B2C Commerce development.

Site Maintenance in Salesforce B2C Commerce refers to the ongoing management and upkeep of an e-commerce website built on the Salesforce platform. This includes tasks such as content updates, performance optimization, security patches, and system upgrades. Key aspects of site maintenance involve managing site preferences, configuring site-specific settings, and utilizing tools like Business Manager for day-to-day operations. Developers need to understand how to perform routine maintenance tasks, troubleshoot issues, and implement best practices for keeping the site running smoothly and securely.

This topic is crucial to the overall B2C Commerce Developer with SFRA certification exam as it demonstrates a candidate's ability to manage and maintain a live e-commerce site effectively. Understanding site maintenance is essential for ensuring the long-term success and stability of a B2C Commerce implementation. It ties into other exam topics such as site development, performance optimization, and security, making it a fundamental skill for certified developers.

Candidates can expect various types of questions related to Site Maintenance on the CCD-102 exam:

• Multiple-choice questions testing knowledge of specific maintenance tasks and best practices
• Scenario-based questions that require candidates to identify the appropriate maintenance action for a given situation
• Questions about Business Manager functionality and how it relates to site maintenance
• Performance optimization scenarios that involve identifying and resolving maintenance-related issues
• Security-focused questions on applying patches and updates to maintain site integrity

The depth of knowledge required will range from basic understanding of maintenance concepts to more advanced troubleshooting and optimization techniques. Candidates should be prepared to demonstrate their ability to apply maintenance principles in real-world scenarios.

Storefront Reference Architecture (SFRA) Tools are essential components for developers working with Salesforce B2C Commerce. These tools include the SFRA CLI (Command Line Interface), which allows developers to create, build, and manage SFRA projects efficiently. The SFRA CLI provides commands for tasks such as creating cartridges, compiling SCSS files, and running unit tests. Additionally, SFRA Tools encompass various development utilities like webpack for module bundling, ESLint for code quality, and Jest for unit testing. These tools streamline the development process, enhance code quality, and ensure consistency across SFRA projects.

This topic is crucial to the B2C Commerce Developer with SFRA certification exam as it forms the foundation of SFRA development practices. Understanding SFRA Tools is essential for efficiently building and maintaining B2C Commerce storefronts using the SFRA framework. The exam assesses candidates' knowledge of these tools to ensure they can effectively utilize them in real-world scenarios. Mastery of SFRA Tools is vital for optimizing development workflows and adhering to best practices in B2C Commerce development.

Candidates can expect various question types related to SFRA Tools in the exam:

• Multiple-choice questions testing knowledge of specific SFRA CLI commands and their functions
• Scenario-based questions asking candidates to identify the appropriate tool or command for a given development task
• Questions assessing understanding of the purpose and benefits of different SFRA Tools (e.g., webpack, ESLint, Jest)
• Code snippet analysis questions where candidates need to identify errors or suggest improvements based on SFRA Tool usage
• Questions on best practices for integrating SFRA Tools into the development workflow