Salesforce Certified Slack Administrator (Slack-Admn-201) Exam Questions

Salesforce Certified Slack Administrator Exam Objectives

1. 1

   1.0 Fundamentals (9%)

   • 1.1This domain assesses the competencies of Workspace Managers in creating and managing Slack workspaces to meet organizational needs.
   • 1.2Candidates will determine when a new workspace should be created.
   • 1.3Manage the approval process for workspace creation.
   • 1.4Choose appropriate visibility settings that align with member needs.
   • 1.5Prepare an Enterprise Grid design.
2. 2

   2.0 Workspace Administration (9%)

   • Skill 2.1.1: measured is recommending strategies for consolidating multiple workspaces effectively.
3. 3

   3.0 Channel and User Group Administration (28%)

   • 3.1Candidates will demonstrate when to use channels versus direct messages or group DMs.
   • 3.2When to opt for public or private channels.
   • 3.3Cover administering channel posting permissions.
   • 3.4Show how to share channels with external organizations.
   • 3.5Establish channel-naming guidelines.
4. 4

   4.0 User Lifecycle Management (14%)

   • 4.1This area focuses on User Administrators and their role in managing user accounts throughout their lifecycle in Slack.
   • 4.2Implement authentication options based on organizational requirements.
   • 4.3Recommend processes for new account creation.
   • 4.4Learn when to use systems like SCIM versus JIT for user provisioning.
5. 5

   5.0 App Administration (10%)

   • 5.1This section evaluates the skills of App Administrators in managing applications within Slack.
   • 5.2Summarize the value of interoperability for both decision-makers and end-users.
   • 5.3Learn to use Workflow Builder for automating tasks.
   • 5.4Understand the app installation process.
6. 6

   6.0 Security (15%)

   • 6.1This domain targets Security Officers, focusing on identifying Slack product security features that meet organizational needs.
   • 6.2Describe how Slack addresses security governance, risk management, and compliance.
   • 6.3Recommend features that protect sensitive data.
   • 6.4Learn when to audit user activity within Slack.
7. 7

   7.0 Enabling Slack Success (15%)

   • 7.1This section measures the skills of Change Managers in developing a vision for Slack within their organization.
   • 7.2Use analytics dashboards to track usage and make recommendations based on data insights.
   • 7.3Promote best practices such as channel archival or member engagement strategies.