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A large automobile manufacturer has decided to use Salesforce as its CRM. It needs to maintain the following dealer types in their CRM:
Local dealers
Regional distributor
State distributor
Service dealer
The attributes are different for each of the customer types. The CRM users should be allowed to enter only attributes related to the customer types. The processes and business rules for each of the customer types could be different.
How should the different dealers be maintained in Salesforce?
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Universal Containers (UC) is migrating data from legacy system to Salesforce. During data analysis it was discovered that data types of fields being migrated do not match with Salesforce data types.
Which solution should a data architect use to ensure successful data migrations?
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Based on government regulations, a Salesforce customer plans to implement the following in Salesforce for compliance:
Access to customer information based on record ownership
Ability for customers to request removal of their information from Salesforce
Prevent users from accessing Salesforce from outside company network (virtual private network, or VPN)
What should a data architect recommend to address these requirements?
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Universal Containers has multiple systems all containing and maintaining customer dat
a. Although point-to-point integrations are in place, customers are complaining about consistency in the data.
What solution should the data architect recommend?
Correct : D
Master data management (MDM) is a solution that helps organizations manage their master data across multiple systems and ensure consistency and quality. An MDM solution can act as the customer master, with centralized integrations to other systems, to avoid data duplication and inconsistency.
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Northern Trail Outfitters (NTO) wants to capture a list of customers that have bought a particular product. The solution architect has recommended to create a custom object for product, and to create a lookup relationship between its customers and its products.
Products will be modeled as a custom object (NTO_ Product__ c) and customers are modeled
as person accounts. Every NTO product may have millions of customers looking up a single product, resulting in a lookup skew.
What should a data architect suggest to mitigate Issues related to lookup skew?
Correct : A
creating multiple similar products and distributing the skew across those products can be a way to mitigate issues related to lookup skew. The article explains that lookup skew happens when a very large number of records are associated with a single record in the lookup object, and this can cause record locking and performance issues. The article suggests creating multiple copies of the same product record and assigning different child records to each copy, so that the number of child records per parent record is reduced.
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Total 257 questions