Get Ahead with Free Practice Questions for Salesforce OmniStudio Consultant Certification

Question 1

A business needs a 360 view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered.

What FlexCard feature should the consultant recommend to address this issue?

AZones

BStates

CActions

DFlyouts

Correct : D

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AZones

BStates

CActions

DFlyouts

Question 2

A consultant needs to design an OmniScript to capture the following information:

* Select one payment method from a list of options

* Enter the address information with autocomplete

* Enter a phone number

Which OmniScript elements should be used to capture this information?

ARadio, TypeAhead, and Telephone

BMulti-Select. Address, and Telephone

CCheckbox, Geolocation, and Number

DSelect, TypeAhead, and Number

Correct : A

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ARadio, TypeAhead, and Telephone

BMulti-Select. Address, and Telephone

CCheckbox, Geolocation, and Number

DSelect, TypeAhead, and Number

Question 3

A business implements a simple OmniScript in their call center that allows agents to quickly create a case when on the phone with customers. The OmniScript has been running successfully in the call center for over a year. The business decides it wants to allow partners to create cases directly from their Community portal.

What is the most efficient solution that the consultant can propose to meet this new requirement?

ADeploy the existing OmniScript to the Community portal using OmniOut.

BEmbed the existing OmniScript as a reusable component within a new Community OmniScript.

CClone the existing OmniScript to a new LWC OmniScript and deploy to the Community portal.

DDuplicate the existing OmniScript and deploy the new script on the website.

Correct : B

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ADeploy the existing OmniScript to the Community portal using OmniOut.

BEmbed the existing OmniScript as a reusable component within a new Community OmniScript.

CClone the existing OmniScript to a new LWC OmniScript and deploy to the Community portal.

DDuplicate the existing OmniScript and deploy the new script on the website.

Question 4

In an Integration Procedure, what group element will control whether an individual action executes?

AConditional Block

BCache Block

CTry-Catch Block

DLoop Block

Correct : A

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AConditional Block

BCache Block

CTry-Catch Block

DLoop Block

Question 5

Which of the following is a key difference between Integration Procedures and DataRaptors?

ADataRaptors can access data from external sources.

BDataRaptors can invoke multiple actions in a single server call.

CIntegration Procedures can access data from external sources.

DIntegration Procedures can retrieve data from multiple related objects.

Correct : C

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ADataRaptors can access data from external sources.

BDataRaptors can invoke multiple actions in a single server call.

CIntegration Procedures can access data from external sources.

DIntegration Procedures can retrieve data from multiple related objects.

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