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Question 1

Salesforce Administrator would like to build a process to ask customers ten different questions when on a call with marketing users. Questions are based on the country and account language

preference if the prospect is already a customer. How could the Administrator meet this requirement?


Correct : D

To ask customers different questions based on the country and account language preference, the Administrator could create a flow (D). A flow can dynamically display questions based on criteria such as country and language, making it an ideal solution for interactive questioning during calls with marketing users. This approach leverages the power of Salesforce Flow to handle complex logic and user interactions without the need for custom code or external objects. Reference: Salesforce Help Documentation on Flow Builder.


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Question 2

Once a flow is activated, what are the two requirements for any user to run the flow?


Correct : A, D

Once a flow is activated, for any user to run the flow, they need access to all the records referenced inside the flow and all the referenced fields in those records (A), and they require the ''Run Flows' user permission (D). These requirements ensure that users have the necessary permissions to interact with the data the flow processes and the ability to execute flows within the Salesforce environment. Reference: Salesforce Help Documentation on Flow Execution and User Permissions.


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Question 3

Which three Process Automation Settings can be found in Setup?


Correct : A, C, D

In Salesforce Setup, three Process Automation Settings that can be found are: A) Let Administrators resume flows with pending actions, C) Let users pause flows, and D) Let users resume shared flow interviews. These settings provide flexibility in how flows are managed and interacted with, offering capabilities such as pausing, resuming, and sharing flow interviews among users and administrators. Reference: Salesforce Setup Documentation on Process Automation Settings.


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Question 4

What is the maximum versions per flow that one can create in an enterprise or unlimited edition?


Correct : B

The maximum number of versions per flow that one can create in an Enterprise or Unlimited Edition of Salesforce is 50 (B). This limit ensures that organizations manage their flows efficiently, encouraging the maintenance and consolidation of flow versions to optimize performance and manageability. Reference: Salesforce Documentation on Salesforce Editions and Limits.


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Question 5

Torun flows, a user must have which permission?


Correct : C

To run flows, a user must have the 'Run Flows' permission (C). This permission enables users to execute flows within the Salesforce environment, allowing them to participate in automated processes and interact with flows as designed by the flow creators or administrators. Reference: Salesforce Help Documentation on User Permissions and Access to Flows.


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Total 78 questions