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Plat-Admn-301: Master Salesforce Platform Administrator II

Transform your Salesforce career trajectory with exam preparation materials designed for ambitious administrators ready to claim their Platform Administrator II certification. You've already proven your foundational skills—now it's time to demonstrate the advanced automation, security architecture, and data management expertise that separates elite Salesforce professionals from the crowd. Our practice questions mirror real Plat-Admn-301 scenarios you'll encounter while architecting complex workflows, implementing Lightning Experience governance, and optimizing organizational performance. Whether you're pursuing senior administrator roles, consultant positions, or architect career paths, these materials adapt to your learning style through flexible PDF downloads for offline study, web-based platforms for anywhere access, and desktop software featuring realistic exam simulations. Join thousands of certified professionals who discovered their confidence through comprehensive preparation that reveals exactly where to focus your energy. Stop second-guessing your readiness—start practicing with questions that illuminate the path between where you are and where you deserve to be.

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Question 1

AW Computing sells a variety of software programs for Its customers to choose from. Management wants to ensure that the customer automatically receives phone support when they purchase photo editing. software.

how should an administrator meet these retirements?


Correct : D

An entitlement is a record that represents a customer's right to receive support or service based on the terms of a contract or agreement. An asset is a record that represents a product that a customer has purchased. To automatically provide phone support to customers who purchase photo editing software, the administrator can create a flow that attaches an entitlement to the asset upon purchase. The entitlement can have a term of 365 days and a service contract that specifies the phone support details. Reference: https://help.salesforce.com/s/articleView?id=sf.entitlements_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.assets_overview.htm&type=5


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Question 2

An administrator is Informed that an employee has Just resigned and needs all access removed Immediately. This user is the owner of 4,000 records and the sole recipient or 57 email alerts. Management will need at least a month to find a replacement. The email administrator has already revoked their email access.

What action should be taken to ensure the user's access is immediately revoked?


Correct : B

Go into the user record and freeze the user is the action that should be taken to ensure the user's access is immediately revoked. Freezing a user is a way to temporarily prevent a user from logging in to Salesforce without deactivating their user record or changing their profile. Freezing a user can be useful when an employee has resigned or left the company and their access needs to be removed immediately. Freezing a user does not affect the ownership of records or email alerts that are assigned to them


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Question 3

Northern Trail Outfitters (NTO) wants to start using Salesforce for its HR recruiting process. NTO needs to ensure that every application is linked to both a job posting and an applicants can apply for more one job posting, and each job posting can have more than one application.

How should an administrator configure the objects?


Correct : D

A junction object is a custom object with two master-detail relationships that allows you to create many-to-many relationships between two objects. In this case, the Job Application object can be used as a junction object to link the Application object and the Job Posting object, so that each application can be related to one or more job postings, and each job posting can have one or more applications. Reference: https://help.salesforce.com/s/articleView?id=sf.relationships_manytomany.htm&type=5


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Question 4

What are three options available to the administrator to help with this issue? Choose 3 answers


Correct : A, B, E

Move some page components behind a tab, remove some of the fields displayed, and reduce the number of related lists displayed are three options available to the administrator to help with this issue. Moving some page components behind a tab can help reduce the loading time of a record page by hiding some components until they are needed by the user. Removing some of the fields displayed can help reduce the loading time of a record page by minimizing the number of queries and calculations that need to be performed when rendering the page. Reducing the number of related lists displayed can help reduce the loading time of a record page by limiting the amount of data that needs to be retrieved and displayed on the page


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Question 5

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.

What could be the issue?


Correct : A

When the feature for Contacts to multiple Accounts is enabled, a Contact can have a direct relationship with multiple Accounts. However, one of these relationships must be designated as the primary Account relationship. This relationship is required on a Contact regardless of the page layout settings and cannot be removed unless the Contact is deleted or merged with another Contact. Reference: https://help.salesforce.com/s/articleView?id=sf.shared_contacts_set_up.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.shared_contacts_considerations.htm&type=5


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Total 222 questions